For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment.
- Indicate on your invoice whether you are exchanging or returning the item(s)
- For exchanges: please indicate the desired size.
- Pack your item(s) and invoice into the original shipping bag/box if possible and affix the prepaid mailing label. Insure your package for the full value of merchandise. We are not responsible for lost or damaged return packages.
Mail your package using one of the following methods:
a. Drop your package at a USPS location without waiting in line (the label is pre-paid and requires nothing else on your end). Click here to find the closest location. [www.usps.com]
b. Leave the package off at a location that has a daily USPS pick-up.
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
Shipping charges on expedited orders are not refundable.HOLIDAY RETURNS
During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th.
1King worship wear only carries merchandise that is authentic and first-run. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.
Customers are welcome to return any item they are unhappy with. US customers have free return shipping on all merchandise, regardless of whether it is defective.
Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. 1King worship wear warranties all products to be free of such problems for the first 90 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs. After 90 days, we will not provide a replacement or refund.
945 Juniper Lane
Hartford, WI 53027